The protection of your personal data is important to you, as it is to LE DOMAINE DU RANCH CAR, because we want to meet your expectations and demonstrate the exemplary nature of our services.

You are concerned by the protection of your personal data if you are a visitor to the site www.ranchcar.com, i.e. a person simply surfing the site of the company LE DOMAINE DU RANCH CAR.

It is essential for LE DOMAINE DU RANCH CAR, the company responsible for processing your data, to ensure the confidentiality and respect of your personal data so that you can browse our website: https: //www.ranchcar.com/ with complete confidence.

LE DOMAINE DU RANCH CAR is a SARL (limited liability company) registered with the RCS of Boulogne, Siret n°: 418 691 788 00024, APE code: 5530 Z, whose registered office is located Rue du Ranch – 62910 EPERLECQUES.

LE DOMAINE DU RANCH CAR publishes the www.ranchcar.com website, and therefore processes your data in its capacity as data controller.

You will find below all the measures we use to process your personal data in compliance with your rights, in order to protect your privacy by ensuring the protection, confidentiality, security, control, non-corruption and permanent access to the data you entrust to us.

We have taken the necessary steps to provide you with clear and accurate information on how your data will be processed, and have put in place the appropriate methodology and technical means to protect your data against loss, modification, communication or access by unauthorized third parties.

To achieve these objectives, we implement appropriate technical and management measures to ensure that processing complies with applicable data protection law.

As such, we hereby undertake to comply with the essential principles of the European General Regulation and French law on the protection of Personal Data.

DEFINITION OF PERSONAL DATA
Personal data is any information in a format that makes it possible to identify a natural person, either directly by surname and first name, or indirectly by identifier, telephone number or e-mail address.

PROCESSING YOUR DATA
The processing of personal data may consist of collecting, recording, organizing, archiving, modifying, deleting, adding, exporting, consulting, processing or communicating personal data, as defined below.

PERSONAL DATA COLLECTED
For the contact or booking form(s) surname, first name, address, zip code, town, email address, telephone number and in the event that you are asked for other data, it will always be in compliance with the application of RGPD standards.
For the registration form surname, first name, postal address, e-mail address, telephone number.
The names of your companions. In the case of minors, we only collect their surname, first name and date of birth through an adult.
Payment information (credit card number).
Your choices or preferences for your accommodation or stay.
Special conditions to be taken into account during your stay, such as disabled access.
Tourists of foreign nationality, including European Union citizens, must complete and sign an individual police form in French and English on arrival. Tourists traveling in groups or on organized tours are also concerned. The hotel file contains the following personal data:
surname and forenames; date and place of birth; nationality; usual place of residence; cell phone number and e-mail address; dates of arrival and departure.
Children under the age of 15 may be listed on the card of an accompanying adult.

PERSONAL DATA COLLECTION
We collect your personal data:
To process your stay or reservation requests
For reservations, whether made directly or through a third party, by post, online or by telephone.
For handling complaints or disputes.
To consult our pages on social networks.
For the transfer to certain service providers of information concerning you, for example online reservation software or banks for payments.

WHY WE COLLECT PERSONAL DATA
To get to know you better and communicate with you.
To manage our relationship, holiday reservations, special requests.
To promote our campsite in Eperlecques, Pas-de-Calais.
So that you can benefit from promotional prices at certain times of the year
To compile statistics to enable us to improve our services.
For commercial and accounting management.
To secure the payments you make.
To prevent fraud
To protect your data
For foreign nationals, to comply with article R. 611-42 of the Code de l’entrée et du séjour des étrangers et du droit d’asile.

APPLYING YOUR RIGHTS

You have the right to request access to and rectification of your data, as well as to limit the processing of your data.

You have the right to request the deletion of your Data.
If you wish your data to be deleted, we may keep it on hold for as long as is necessary to meet legal, accounting or tax obligations.

You have the right to request that your right to object to the processing of your personal data for commercial prospecting purposes be applied.

You have the right to exercise your right to portability.
The right to portability offers you the possibility of recovering part of your data in an open, machine-readable format. In order to store them or transmit them easily from one information system to another, with a view to their reuse for personal use.

To exercise your rights, you must send your request specifying :

– Your e-mail address

– Your first and last name

– Your precise postal address

– A copy of your valid ID.

To the Data Protection Officer of LE DOMAINE DU RANCH CAR by e-mail Transmitted to :
ranchcar@ranchcar.com or by post to LE DOMAINE DU RANCH CAR, Délégué à la Protection des Données Personnelles, Rue du Ranch – 62910 EPERLECQUES.

You will receive a reply within a maximum of four weeks from the date we receive your request.

You may, at any time, lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).

RECIPIENTS OF YOUR DATA
Only various internal departments of our company may have access to your Data.

TRANSFERS OF YOUR DATA OUTSIDE THE EUROPEAN UNION

Your data is processed by LE DOMAINE DU RANCH CAR. They are never processed outside the European Union.

SAFETY MEASURES
We undertake to implement the technical, material and management resources required to guarantee a level of security commensurate with the risk to the rights and freedoms of individuals.

HOW LONG WE KEEP YOUR DATA

We keep your data only for as long as is necessary for the purposes for which it is to be processed, or as required by legal and fiscal obligations.
6 months for individual police reports, written in French and English, for customers of foreign nationality, including European Union nationals, the hotel report is kept by the professional and forwarded to the police or gendarmerie only at their request.

ACCESS TO YOUR PERSONAL DATA
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, all individuals have the right to access and, if necessary, rectify or delete any Data concerning them. You may exercise these rights at any time:

By post
To the attention of: LE DOMAINE DU RANCH CAR, Délégué à la Protection des Données Personnelles, Rue du Ranch – 62910 EPERLECQUES.

By phone
03 21 88 48 84
By e-mail : ranchcar@ranchcar.com

The Publisher reminds you that any individual may, for legitimate reasons, object to the processing of Data concerning him or her.

COOKIES
There are several categories of cookies, some of which are issued directly by our site and its service providers, while others may be issued by third-party companies.

Use of cookies that you can deactivate
A cookie is a small text file that is transferred to your computer, smartphone or tablet via your Internet browser. Cookies are stored on the hard disk of your terminal (computer, smartphone or tablet) when you visit our site. Cookies enable us to recognize you on subsequent visits to our site.
Cookies can be temporary (session cookies) or permanent. Session cookies are active for the duration of your visit only, and are deleted when you close your browser. Permanent cookies remain on your terminal’s hard disk when you leave the site, until you manually delete them or the browser purges them after a certain period.
We use analytical performance cookies to monitor website performance, for example to determine the number of times a page is viewed and the number of unique users on its website. Web analysis services may be designed and operated by third parties. The information provided by these cookies is used to optimize the user experience or to identify parts of the website that may require maintenance. The information is anonymous and is only used for audience statistics.

In particular, we may use Google Analytics to collect information about visitors to the site through these cookies. This information may be used by the suppliers of these solutions.

Managing and disabling cookies
Most browsers are set to accept the cookies used on our website. You can, however, adjust these settings to deactivate cookies. The following links explain how to adjust your browser’s cookie settings.
Please note: When deactivating cookies, please be aware that some graphical elements may not be displayed correctly, or that you may not be able to use certain applications.

Cookies issued by LE DOMAINE DU RANCH CAR and its service providers
Various cookies may be deposited on your computer when you browse our website:

Essential” cookies
These cookies are essential for efficient browsing on our site, and overriding them may cause browsing problems.
These cookies are also necessary to monitor website activity.
These cookies may be installed on your terminal by our site or by its service providers.

Analytical and Personalization Cookies
These cookies are not essential to navigation on our site, but may help to facilitate your searches or optimize the operation of our site.

Cookies issued by third-party companies
The issue and use of cookies by third parties on our site are subject to the privacy protection policies of these third parties. These cookies are not essential for browsing our site.

Marketing cookies
Our site: https: //www.ranchcar.com does not use cookies for advertising purposes.

SOCIAL NETWORKS
We may include on our site computer applications from third parties that allow you to share content from our site with other people or to let these other people know your consultation or opinion concerning content on our site. This is particularly true of “Share” and “Like” buttons from social networks such as Facebook and Twitter.
The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button when consulting our site.
In fact, this type of application button may enable the social network concerned to track your browsing on our site, simply because your account with the social network concerned was activated on your terminal (open session) during your browsing on our site.
We do not control the process used by social networks to collect information relating to your browsing on our site and associated with the data they hold.
We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, in particular advertising, of the browsing information they may collect through these application buttons.

In particular, these protection policies must enable you to exercise your choices with regard to these social networks, notably by configuring your user accounts for each of these networks.
To find out about the privacy policies of the above-mentioned social networks, click on the name of the social network of your choice:

• Facebook
• Twitter

  If you do not wish us to store cookies, you can let us know by clicking on the link: MANAGE MY COOKIES or by sending us an e-mail to: ranchcar@ranchcar.com

Cookies from your browser
Microsoft Edge, Firefox, Google Chrome, Safari, etc.

You can configure your browser so that cookies are accepted and stored on your terminal, or so that they are refused.
You can set your browser to allow cookies to be stored on your terminal. These cookies are automatically stored on the pages you visit.
You can set your browser to offer you the option of accepting or rejecting cookies from time to time, before a cookie is likely to be saved, or to refuse the saving of cookies on your terminal.

Attention
The settings you choose on your browser to accept or reject cookies may affect your Internet browsing experience and your access to certain services requiring the use of cookies.

If you choose to refuse the recording of cookies in your terminal or if you delete those which are recorded there, we decline any responsibility for the consequences related to the degraded operation of our services resulting from the impossibility for us to record or consult the cookies necessary to their operation and which you would have refused or deleted.